Do we need to disclose Agora in our privacy policy?

Yes. Agora processes personal data including voice and video streams, which constitute biometric data under GDPR and similar regulations. You must disclose Agora's use, the data it collects, and its processing purposes in your privacy policy. Users have rights to information about how their voice and video communications are handled.

What specific data does Agora collect?

Agora collects voice and video stream data during calls, user identifiers, channel membership information, network quality metrics, and device/OS details. Voice data may be classified as biometric information under GDPR Article 9 and CCPA regulations, requiring heightened protection and transparency.

Does Agora require a cookie consent banner?

Agora itself does not use cookies. However, your website's use of Agora's SDK may require consent under privacy laws depending on your jurisdiction and whether you use other tracking technologies. Review your complete technology stack and local requirements.

Who processes Agora data and where is it transferred?

Agora Inc., headquartered in the United States with operations in China, acts as the data processor. Your voice and video data transits through Agora's global edge network. Under GDPR, you must ensure adequate safeguards exist for international transfers and maintain a Data Processing Agreement with Agora.

Social & Communication

Privacy policy clauses for Agora

Agora is a real-time communication platform that enables voice and video calling functionality on websites and applications. We use Agora to facilitate direct peer-to-peer and multi-party audio/video sessions between users.

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What data Agora collects

Your privacy policy must disclose each of the following data types when you use Agora.

Voice and video stream data

User ID and channel membership

Network quality metrics

Device and OS information

When does Agora trigger privacy obligations?

Installation & Data Flow Activation

Adding Agora to your application immediately begins collecting and transmitting:

–Voice/video stream data in real-time through Agora's global edge network
–User identifiers and channel membership metadata
–Network quality metrics and device/OS information

Privacy policy clauses for Agora

What data Agora collects

When does Agora trigger privacy obligations?

Installation & Data Flow Activation

Applicable Regulations by Jurisdiction

First Concrete Step

Where data goes

Common compliance pitfalls

Pitfall 1: Treating Voice Data as Non-Personal

Pitfall 2: Missing or Outdated Data Processing Agreement

Pitfall 3: Ambiguous Consent Language

Legal note

Sample privacy policy clause

What regulators look for

GDPR Data Protection Authorities (DPAs)

CCPA Enforcement (California AG)

Emerging Priorities

Frequently asked questions

Do we need to disclose Agora in our privacy policy?

What specific data does Agora collect?

Does Agora require a cookie consent banner?

Who processes Agora data and where is it transferred?

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