Do I need to disclose Bugsnag in my privacy policy?

Yes, you must disclose Bugsnag in your privacy policy because it processes personal data including device identifiers, app state information, and error logs that may contain user session details. Under GDPR and CCPA, transparency about data processors is a legal requirement. Your policy should identify Bugsnag as a third-party error tracking service and explain what categories of data it receives.

What specific data does Bugsnag collect?

Bugsnag collects error data, device information (such as device model and OS version), application state at the time of the crash, and breadcrumbs (a sequence of user interactions leading up to the error). Depending on your implementation, this may include IP addresses, custom user identifiers, and session context. You should review your Bugsnag configuration to determine if sensitive data is being captured.

Does Bugsnag require a cookie consent banner?

Bugsnag does not use cookies itself, so a consent banner is not required specifically for Bugsnag. However, if your application uses cookies or local storage for other purposes, you should still disclose Bugsnag's data collection practices in your cookie policy or general privacy policy.

Who processes my data and where is it stored?

Bugsnag (operated by SmartBear Software) is the data processor and is located in the United States. Data is transferred to and processed on servers in the U.S. If you are subject to GDPR and transferring data from the EU, you should ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) with Bugsnag.

Error Tracking

Privacy policy clauses for Bugsnag

Bugsnag is an error monitoring and crash reporting platform that captures application errors, device information, and user session data in real-time. Websites and applications use Bugsnag to identify, prioritize, and fix bugs before they impact user experience at scale.

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What data Bugsnag collects

Your privacy policy must disclose each of the following data types when you use Bugsnag.

Error data

Device info

App state

Breadcrumbs

When does Bugsnag trigger privacy obligations?

Installation triggers immediate data flows

The moment you add the Bugsnag SDK to your app or website, it begins collecting error data, device identifiers, app state, and breadcrumbs (user interaction history) without explicit user action. This automatic collection triggers compliance obligations immediately—before users see any consent interface.

Regulation applicability depends on user geography

GDPR (EU/EEA users): Bugsnag processes personal data (device IDs, IP addresses in stack traces, user identifiers if you've set them). Under GDPR Article 6, you need a lawful basis. For most indie founders, this means:

Privacy policy clauses for Bugsnag

What data Bugsnag collects

When does Bugsnag trigger privacy obligations?

Installation triggers immediate data flows

Regulation applicability depends on user geography

Where data goes

Common compliance pitfalls

Pitfall 1: Omitting Bugsnag from privacy policy or using vague language

Pitfall 2: Forgetting a Data Processing Addendum (DPA) with SmartBear

Pitfall 3: Not configuring consent modes correctly in consent tools

Sample privacy policy clause

What regulators look for

DPA audit priorities

Enforcement trend

Frequently asked questions

Do I need to disclose Bugsnag in my privacy policy?

What specific data does Bugsnag collect?

Does Bugsnag require a cookie consent banner?

Who processes my data and where is it stored?

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